a minute for a human answering service, before 25 to 50% after-hours surcharges.
Source: answeringservicecost.com, AgentZap 2026Emergency to your on-call tech. Repair to a morning work order. Prospect to a showing request.
wake-up calls for a clogged toilet.
The line
What happens to every call
It picks up when you can't, handles what it can from your own information, and hands you the rest in a text.
Emergencies reach your on-call tech
Active leak, no heat in winter, sewage backup, a lockout with a safety issue: name, unit and callback number are texted right away. Gas or fire, it tells the caller to hang up and call 911 first.
Routine repairs wait for morning
It takes the details, tells the tenant it's logged, and sends your office a clean work order summary. Nobody gets woken up.
Prospects get answers
Price, availability and pets, straight from your listings. Anything not listed gets “the office will confirm,” plus a name, number and showing request.
Nothing changes in your software
It sits in front of your current number through after-hours or overflow forwarding.
How it works
Try it before you decide anything.
You hear it answer as your company before a single call of yours goes through it.
Email me “demo”
I build a line that answers as your company, from the listings and office hours on your site.
Call it like a tenant would
You get a number and a 4-digit code. Say “my water heater is leaking” and watch it go to your on-call tech.
Keep it if it earns it
Forward after-hours or overflow calls. The first month is free, with no setup fee.
Pay nothing until it has proven itself on your line.
The demo and the setup are on me.
No contract. Stop any time.
Call forwarding from the number you already have.
Questions
What operators ask first.
What counts as an emergency?
Active leaks or flooding, no heat in winter, sewage backups and lockouts with a safety issue. Those go to your on-call tech right away. Gas smells and fire get “hang up and call 911 first.”
What if a caller asks something that isn't on our site?
It says the office will confirm and takes their name and number. It doesn't guess.
Does this change our property management software?
No. It sits in front of your current number with after-hours or overflow forwarding. Your software stays exactly as it is.
Where do routine repair calls go?
Into a short work order summary your office gets for the morning. Nobody is woken up for them.
Is there a contract?
No. It's month to month, the first month is free and there's no setup fee.
Does it speak Spanish?
Not yet. It answers in English for now.
I'm Damian Moore. I set up and run every one of these lines myself, so the person who answers your email is the person who builds your line.
Damian Moore, Moore IQYour demo line
Hear it answer as your company.
Email me the word demo. I build the line from your website and send you the number and a code to call it. No call with me, no card.